Uni.Fund in collaboration with a private investor has co-invested in e-satisfaction.com, a platform active in the field of customer engagement and customer feedback regarding retail businesses.

E-satisfaction.com is a technology solution that provides feedback on consumer behavior thus helping businesses utilize this data by improving their structures. It was founded in 2004 and more than 300 retailers are already using the solution.

According to Evangelos Kotsonis, founder and CEO of e-satisfaction.com “Cooperation and practical support allow us to follow developments and prove in practice that a crisis can hide great opportunities. It is important that Uni.Fund is not just an investor, but an active partner with whom we work together to change the retail market and provide the communication tools that the market needs more than ever, so that consumers and businesses can actively discuss , creating better experiences”.

Source: infocom.gr